We typically ship our products within one business day of order placement. All orders, including expedited shipping methods, placed after 2:00 pm Central Standard Time are processed the next business day.
Please keep in mind that we only process orders Monday through Friday. Orders placed on Thursdays could ship Friday or Monday, while orders placed on Fridays could ship on Monday still be within our one business days shipping policy. If the product you have ordered is not in stock, we will notify you.
Once an order leaves our facility it is out of our hands. We are not responsible for the package, and we are unable to stop or cancel the order.
Shipping Policy FAQs
How does Intec America ship the products?
All shipments are sent via USPS Priority Mail with a typical 2-3 business day delivery.
Which Shipping provider we use for shipping?
United States Postal Service (USPS).
Does Intec America offers Free Shipping?
Yes we offer Free shipping on complete systems. Prices vary for maintenance parts.
What is Processing Time of orders?
Generally, 24 hour of less turnaround.
Does Intec provides any tracking number to use for status updates on shipment?
Every package label contains a tracking number and you do have the option to add an e-mail address for shipment updates.
Contact Information
If you have any questions, concerns, or comments about our delivery and returns policies you may contact us using the information below:
By e-mail: info@intec-america.com
By Phone: (800) 896-1759
Get in touch
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Why Intec America?
Developed by NASA
Intec was the first to commercialize the NASA related research on the ionization technology
Value
Ionization is least expensive alternative for maintaining your pool or spa.
Eco-Friendly
Ionization is chemical free and chlorine free. Intec offers many technologies that are healthier for your family and better for the environment.
Experience
Intec has been offering new and innovative technologies to market for over 45 years.